How it Works

Order Online

Download the NHS App, sign in and then place your order.

Your GP Approves

After checking your order, your GP sends us your prescription

Get Your Medicine

Collect your prescriptions at your branch or get them delivered to your door.

Download the NHS App

NHS Prescriptions made easy. Please download the NHS App and place your order.

If you have any questions about your prescription, don’t hesitate to contact us. We offer a fully managed, comprehensive repeat prescription ordering through the NHS App, where we take care of everything for you.

Always order on time

Receive a reminder to reorder prescriptions a week before they run out. You can switch this on or off – you decide.

Order for your family

Effortlessly handle your family’s prescriptions via your account. Simplified ordering for your loved ones.

Get help from experts

Need help? We’re your local pharmacy behind the technology! So please don’t hesitate to get in touch with us if you have any questions.

Testimonials

Posted on Google Google
Ezekiel Brown profile picture
Ezekiel Brown
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
As a elderly man who struggles severely with differentiating in my medication a lovely member of staff named Gizem kindly helped me out and labelled my medication very clearly and talked me through in regards to when and what time I should be taking my medication. Lovely customer service and great communication
Posted on Google Google
Lucky Ratan profile picture
Lucky Ratan
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Wonderful staff who genuinely care. Always helpful, kind, and reliable. Great variety of products for sale.
Posted on Google Google
Barbara Ball profile picture
Barbara Ball
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Always patient and helpful
Posted on Google Google
Baldeep Nijjar profile picture
Baldeep Nijjar
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
5-Star Review for Walbrook Pharmacy I’ve had nothing but excellent experiences with Walbrook Pharmacy! The staff is always friendly, knowledgeable, and genuinely cares about their customers. Whether I’m picking up a prescription, asking a question about medications, or just browsing their selection of health products, I always feel welcome and well taken care of. Their service is fast and efficient, and they go the extra mile to make sure everything is clear and accurate. It’s great to have a pharmacy that feels personal and reliable—something that’s hard to find these days. Highly recommend Walbrook Pharmacy to anyone looking for top-notch service and a team that truly values your health and well-being!
Posted on Google Google
Bella profile picture
Bella
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
We’re incredibly grateful to this pharmacy for their outstanding support and professionalism. From the moment we walked in, the staff were attentive, knowledgeable, and genuinely caring
Posted on Google Google
Berfin Kortelli profile picture
Berfin Kortelli
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
I had such a positive experience at this pharmacy! The staff are always welcoming, attentive, and ready to help with any questions. In particular, Gizem goes above and beyond—she is incredibly knowledgeable, patient, and kind. She takes the time to explain everything clearly, making sure I feel comfortable and well taken care of. It’s rare to find such genuine care and professionalism, and it makes a big difference. Thanks to Gizem and the whole team, I always leave with peace of mind. Highly recommend this pharmacy!
Posted on Google Google
zeynep alpdogan profile picture
zeynep alpdogan
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
One of the best pharmacy’s I have even been to! They always have what I need in stock and especially the staff there and so helpful and thoughtful. Would definitely recommend this pharmacy as not only are the staff always friendly and helpful but my prescription have always been ready quick and never wrong
Posted on Google Google
Katie Brian profile picture
Katie Brian
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Walbrook has been a delight to collect from. Their communication is excellent. Every staff member I’ve interacted with has been polite, professional, and incredibly knowledgeable. Thank you for the consistently outstanding service!
Posted on Google Google
Fehime Ergun profile picture
Fehime Ergun
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
I was a customer here for years but since being taken over 8 months ago, it’s not been great to say the least. I had the worst experience ever, all because i wanted to follow up on a prescription that my gp had sent to them. As the issue escalated. I was threatened by a member of the team who took it upon herself to take photos of my car as I was driving away shouting “watch” after me, and the. Denying she threatened me. Despite the upset caused the manager did not deal with the situation adequately, and hence now I have decided not to go back there. Given all the upset she has caused which has had further impact on my health I have had to report it to the police, the ICB and GPhC for further investigations. I was willing to go back there if I got an apology but the manager couldn’t even get his 18 staff member to do that…….simply awful !

Order Through The NHS App

You can also order your prescription through the NHS App. Download the app today.

If you have any questions about your prescription, don’t hesitate to contact us. We offer a fully managed, comprehensive repeat prescription ordering system through our online portal and the NHS app, where we take care of everything for you.